"Always keep an open mind and a compassionate heart."Phil Jackson
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Credit Cards on the Rise
Credit card fees are on the rise. Each year the companies are increasing the rates of interest and the fees. People from all walks of life are hunting for low interest credit cards to substitute their income. Credit interest rates however are reaching as ...
Instant Approval Credit Cards Online
Instant approval credit cards are those that generally do not require special requirements to be met in order to receive membership to the card. Often, these cards can be applied for, and approved, entirely online. There are many advantages to instant ...
What you need to know about debt negotiation on credit cards
Debt negotiation on credit cards is often referred to as credit card debt settlement. Whenever you make a credit card payment- or even pay your utility bills- it usually gets reported to one- or all- of the three main credit agencies. This activity will ...
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There are many evils associated with credit cards, but there are benefits that are hard to ignore. One benefit is having the credit card company act in your behalf to recover funds from a disputed transaction. Under the Fair Credit Billing Act the credit card company has to investigate the dispute and either take the charge off your bill or explain why it is correct. Even better, you don't have to pay the portion of the credit-card bill or related interest charges while the dispute is being investigated.
The types of blling disputes/errors covered by the Fair Credit Billing Act are:
- Charges that list the wrong date or amount.
- Charges for goods and services you didn't accept or weren't delivered as agreed.
- Math errors.
- Failure to post payments and other credits, such as returns.
- Unauthorized charges.
Before you dispute any of issues you must first contact the retailer and try to settle the dispute. If they ignore you, or the dispute is not settled then contact the credit card company. Usually you need to have your dispute in writing to the credit card company. The address for billing disputes is different then the address to send payments. The billing dispute address can be found on the back of your monthly statement. If it cannot be found, call the credit card company's customer service for the billing dispute address. You usually only have a certain number of days to dispute the billing error so make sure you mail in your dispute before the deadline.
If contacting the credit card company doesn't resolve the dispute, you may contact the Office of the Comptroller of the Currency's Customer Assistance Group. Their website is www.occ.treas.gov/customer.htm and phone number is 800-613-6743.
Christine Breen is the owner of 1stop-creditcards.com a site helping consumers find a better credit card.
kokopoko2000@yahoo.com
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